1. Information We Collect
We may collect the following information when you use VenDetect:
- Account details such as name, email, phone number, and password hash.
- Profile information such as avatar, preferences, and role (customer or vendor).
- Location data when location features or live tracking are enabled.
- Content you provide, including reviews, offers, and stall details.
- Technical and usage data such as device type, app version, and error logs.
2. How We Use Information
- To create and manage your account and session securely.
- To power app features such as nearby discovery, live tracking, and notifications.
- To process uploads and maintain vendor listing quality.
- To improve reliability, monitor performance, and prevent abuse.
- To communicate important updates and support responses.
3. How We Share Information
We do not sell your personal data. We may share information only with:
- Service providers that help us deliver app features (for example hosting, maps, notifications, and analytics).
- Other users, where data is required for the product experience (for example public vendor profile information and customer reviews).
- Authorities when required by law, legal process, or to protect safety and platform integrity.
4. Data Retention
We retain information only as long as necessary for service operation, legal obligations, fraud prevention, and dispute resolution. If you delete your account, we remove or anonymize your data unless retention is legally required.
5. Security
We use technical and organizational safeguards to protect your data, including encrypted transport, access controls, and secure token handling. No system is completely risk-free, but we continuously improve security controls.
6. Your Choices and Rights
- You can view and update your profile information in the app.
- You can disable location permissions from your device settings.
- You can request account deletion through app settings.
- You can contact us to ask for access, correction, or removal requests where legally applicable.
7. Children's Privacy
VenDetect is not intended for children under the age required by local law to use this service independently. We do not knowingly collect personal data from children in violation of applicable law.
8. Changes to This Policy
We may update this Privacy Policy from time to time. If changes are material, we will provide notice in the app or through other appropriate channels.
9. Contact Us
If you have questions about this Privacy Policy, contact us at support@vendetect.info.